Terms of Use

1. Acceptance of Terms

By accessing or using StarrySteps ("the Service"), operated by Starry Steps ("we" or "us"), you agree to be bound by these Terms of Use. Our Privacy Policy explains how we handle information. If you do not agree to these terms, please do not use the Service.

2. Description of Service

StarrySteps is a family productivity tool that helps parents and caregivers create daily routine checklists for children. The Service allows you to manage routines, track task completion, and support children in building independent habits.

3. Accounts & Registration

You must create an account to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must be at least 18 years old, or the age of majority in your jurisdiction, to create an account.

We use Clerk to provide sign-in and account management. Where available, you may sign in through a third-party identity provider using single sign-on (SSO). You are responsible for securing that provider account as well as your StarrySteps account. The identity provider's terms apply to your use of its services. We do not receive your identity provider's password, and access to StarrySteps may be affected if that provider account becomes unavailable.

4. Use by Children

StarrySteps is designed for use by children under parental supervision. A parent or legal guardian must create and manage the account. Children should only interact with the Service under the direction of their parent or guardian. Sign-in accounts and subscriptions are for adults; a child profile is part of the adult-managed account and does not have separate sign-in credentials. Routine interactions, including a child marking a task complete, are recorded as described in our Privacy Policy.

5. Subscriptions & Payments

Some features require a paid subscription. The available features, price, currency, billing interval, and any trial or promotional conditions are shown when you choose a plan and before you confirm your purchase. By subscribing, you authorize recurring charges to your selected payment method at the disclosed interval until you cancel. Subscriptions renew automatically unless canceled before the next renewal.

We use Clerk Billing to manage subscriptions and Stripe to process payments. Your subscription is for the StarrySteps Service, and Starry Steps is responsible for its pricing and billing policies. Clerk and Stripe provide billing and payment services; they do not provide the StarrySteps Service. You must provide accurate billing information and be authorized to use your payment method. Failed or overdue payments may result in loss of paid features.

To manage your payment method or cancel, open your account menu, choose Manage account, and use the billing section. If you cannot access those controls, contact support@starrysteps.com. Cancellation stops future renewals, and paid access normally continues until the end of the current billing period; review the effective date shown when you cancel. Signing out, disconnecting an SSO provider, or stopping use of the Service does not cancel your subscription.

Cancellation does not itself issue a refund. For a billing error or refund request, contact support@starrysteps.com so we can review it. Nothing in these Terms limits any refund, withdrawal, or other consumer rights you have under applicable law. If you change plans, review the effective date and any charges or credits shown before confirming the change.

6. Household Sharing

Where your plan permits household sharing, invited adults use their own sign-in accounts to access and edit the shared family dashboard, child profiles, routines, and preferences. Only invite people you trust and are authorized to share this information with. The primary account manages the household subscription and is responsible for its charges. Leaving a household or removing a member does not cancel the primary account's subscription. Access to shared features depends on the primary account's plan.

7. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws
• Attempt to gain unauthorized access to any part of the Service
• Interfere with or disrupt the integrity or performance of the Service
• Upload or transmit any harmful, offensive, or malicious content
• Use automated tools to scrape, crawl, or extract data from the Service

8. Intellectual Property

All content, design, graphics, and software that make up the Service are owned by Starry Steps or its licensors and are protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service without prior written consent.

9. User Content

You retain ownership of any content you create through the Service, such as routine names and task descriptions. By using the Service, you grant us a limited license to store and display this content solely for the purpose of providing the Service to you, including household members you authorize to access it.

10. Service Availability & Changes

We strive to keep StarrySteps available and reliable, but we do not guarantee uninterrupted access. We may modify, suspend, or discontinue any part of the Service at any time with reasonable notice when possible.

11. Limitation of Liability

To the fullest extent permitted by law, Starry Steps and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. The Service is provided "as is" and "as available" without warranties of any kind.

12. Termination

We may suspend or terminate your account if you violate these Terms. You may stop using the Service and request account closure at any time. Before closing your account, review and cancel any subscription through the billing controls described above. Deleting your Clerk sign-in account does not automatically delete family data stored in our other databases; contact support@starrysteps.com to request deletion across the Service. Upon termination, your right to use the Service ceases, and data is handled in accordance with our Privacy Policy. Any mandatory consumer rights continue to apply.

13. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you through the Service or by other reasonable means. Your continued use of the Service after changes take effect constitutes acceptance of the updated terms.

14. Contact

StarrySteps is operated by Starry Steps. For questions about these Terms, subscriptions, or billing, email support@starrysteps.com.